FULL-PRICE ITEMSWe hope you are 100% satisfied with your Rosy Rings purchase from our site. If there is any reason you are not completely satisfied, Rosy Rings is happy to offer a refund on unopened and unused, full-price items within 14 days of your delivery date. Only items that have been purchased directly from ROSYRINGS.COM can be returned. Rosy Rings merchandise purchased through another retailer must be returned in accordance with their respective return policy.
TO PROCESS A RETURNPlease email [email protected] or give us a call at 303-297-1951 Monday - Friday from 8 am to 4 pm, MST. We ask that you have your order number ready. Please reference your emailed Rosy Rings order confirmation to locate this. Product returned to Rosy Rings without prior authorization is subject to a 25% restocking fee. If the reason for your return is not the result of a Rosy Rings error, the cost of the return shipping will be your responsibility. In this instance, we recommend using a tracked service.
SALE ITEMSAll sale products are final sale and are not eligible for returns.
DAMAGESIf upon arrival, any part or all of your order is damaged, please email [email protected] within 14 days and include your order number and a picture of the damage. Our customer service staff will be in contact with you shortly to facilitate our claims process. Please note: Once the product is removed from its protective packaging, we cannot be responsible for any further damage due to improper handling.