WHAT SHOULD I DO IF I AM HAVING TECHNICAL DIFFICULTIES ON THIS WEBSITE?Please contact us and our customer service team will help resolve the issue ASAP.
WHERE CAN I FIND A STORE THAT STOCKS ROSY RINGS MERCHANDISE?Please visit our store locator to find a store near you.
HOW CAN I BECOME A RETAILER?Please visit our wholesale page to request access.
WHERE CAN I FIND INSTRUCTIONS ON HOW TO TAKE CARE OF MY ROSY RINGS PRODUCT(S)?Please visit the INSTRUCTIONS + CARE section on each product page for tips. If you're having an issue and need help, please send us an email along with a photo to [email protected].
DOES ROSY RINGS OFFER GIFT WRAP AND / OR GIFT NOTES?We offer pretty gift wrapping for $5. All eligible products will have the gift wrap option available on each product page. Please select this option before you add the product to your cart. If you would like to add a gift message, please add a note on the checkout page.
CAN I PURCHASE EXPEDITED SHIPPING?Please contact us to inquire about alternate shipping options + services. Learn more about our shipping here .
CAN ROSY RINGS SHIP INTERNATIONALLY?For customers outside of the continental United States, please contact us directly to place your order.
WHAT FORM OF PAYMENT CAN I USE AT CHECKOUT?We accept American Express, Discover, MasterCard and Visa.
WHAT IF I'M NOT COMFORTABLE PAYING WITH MY CREDIT CARD ONLINE?Although we understand your concerns, we need to conduct all retail transactions via the internet. We've done our best to ensure the privacy + security of your transactions. Your credit card number and other personal data will be treated with the highest standards of security and confidentiality.
CAN I PLACE MY ORDER ON THE PHONE?We recommend ordering directly from our website as it is the most accurate, speedy and secure method to place an order. If you would like to speak with our friendly customer service staff, you are welcome to give us a call at 303-297-1951 Monday - Friday from 8 am to 4 pm, MST.
WILL I RECEIVE AN ORDER CONFIRMATION?Yes, once your order has been submitted you will receive an order confirmation. Please retain your order number + confirmation email until your order has been successfully fulfilled.
HOW CAN I CONFIRM THE STATUS OF MY ORDER?Orders typically ship within 3-5 business days, excluding weekends + holidays. You will receive an email with tracking information once your order ships from our warehouse. Please feel free to contact us if you are having trouble determining the status of your order.